All City’s at times may have to issue Boil Water Orders to it’s customers due to water main breaks, loss of pressure, among other reasons. If a Boil Order is issued in your area, the public works personnel will notify those homes and businesses by CODERED or by hanging the notice to your door.
When your boil order notice is lifted
- Flush faucets for a total of 10 minutes to introduce system water throughout house plumbing.
Example:
1 faucet — run for 10 minutes
2 faucets — run both for 5 minutes
3 faucets — run each for 3-4 minutes
Flush any faucet a minimum of 2 minutes to ensure clearing of the line serving the faucet.
Discard any drinks, ice, food, etc, made during the boil water notice.
Rewash any food or drink contact items (knifes, forks, plates, etc.) with “cleared” system water.
Check water filters (in faucets, refrigerators and elsewhere) and replace if necessary.
Do not use water from your hot water heater for drinking until several exchanges of the tank have occurred.
Run dishwasher through a cycle or two before washing dishes.
If you are under a boil-water notice:
You should observe the following precautions
- Boil water vigorously for three minutes prior to use. Use only boiled water for drinking, diluting fruit juices, and all other food preparation.
- Dispose of ice cubes and do not use ice from a household automatic icemaker. Remake ice cubes with water that has been boiled.
- Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean EAO water that contains one teaspoon of unscented household bleach per gallon of water.
- Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing or using backyard pools so water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.
If you would like more information on Boil Water Orders, contact the City Public Works Department at (636) 586-2499 or DNR’s Public Drinking Water Program at 1-800-361-4827 or (573) 751-5331.
If your drinking water comes from a private well, you can contact the Missouri Department of Health at 1-800-392-7245.
The City encourages all persons and businesses to sign-up to CODERED which sends you Emergency Alerts by telephone this would include Boil Water Notices and Orders.

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