All City's at times may have to issue Boil Water Orders to it's customers due to water main breaks, loss of pressure, among other reasons. If a Boil Order is issued in your area, the public works staff will notify each customer by hanging the notice to your door.

In addition when the Boil Order is lifted, each customer will receive another notice that you can resume normal use of your drinking water. The SAMPLE BOIL ORDER is shown below, and steps you should take.

Your Public Water System is under a Boil Water Order.

You should observe the following precautions:

1. Boil water vigorously for three minutes prior to use. Use only boiled water for drinking, diluting fruit juices, and all other food preparation.

2. Dispose of ice cubes and do not use ice from a household automatic icemaker. Remake ice cubes with water that has been boiled.

3. Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean EAO water that contains one teaspoon of unscented household bleach per gallon of water.

4. Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing or using backyard pools so water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.

If you would like more information on Boil Water Orders, contact the Water Department at (636) 586-2499 or DNR’s Public Drinking Water Program at 1-800-361-4827 or (573) 751-5331. If your drinking water comes from a private well, you can contact the Missouri Department of Health at 1-800-392-7245.